What started as a simple consumer complaint has blossomed into a shining moment for the community. Abby Kreger has gone viral for "calling out" for not including cheese packets in four boxes of . In three TikTok videos, which had drawn more than 3.1 million views by Friday evening, the 29-year-old Kreger shared that she continued to bring home macaroni and cheese boxes that didn't have any sauce packets even after she connected with Kraft's costumer support team and got free coupons for future purchases. Kreger, who is the director of Pet Angel Adoption & Rescue in Frankenmuth, Michigan, was diagnosed with celiac disease about five years ago. Celiac is a chronic autoimmune disorder that damages the body's small intestines and prevents the body from absorbing nutrients from food. Individuals with celiac cannot eat gluten because their immune system attacks gluten as if it were a threat to the body, according to the . A few months after receiving her diagnosis, Kraft released its Gluten Free Original Mac & Cheese, which quickly became a "staple" in Kreger's diet. Well, until recently. Unknowingly, Kreger's world began to change on Oct. 1, when she opened two boxes of Kraft Gluten Free Original Mac & Cheese and neither had cheese sauce packets. Kreger contacted The Kraft Heinz Company's customer support, submitting photos of the boxes and providing necessary product information. Not long after, she received two coupons in the mail for two free boxes of the gluten-free macaroni and cheese. Kreger redeemed one of the coupons on Nov. 12, but when she opened the box back home, there was no cheese sauce packet. She contacted customer support again and was sent another coupon. On Monday, Kreger redeemed her latest coupon and like clockwork − no sauce. "I was like, 'This is ridiculous. Am I cursed?'" Kreger told USA TODAY in an interview. Kreger decided to turn to TikTok to share her story, hoping a "higher up" at Kraft would take notice. "I was thinking maybe like, 1,500 views because if you look at my videos, that's typically where my cat rescue videos sit around," Kreger said. As of Friday evening, the had 2 million views and Kreger's TikTok had 320,000 followers. Kreger said she was surprised at how positive the majority of the comments on the video are, with many TikTok users claiming they too had similar experiences with the gluten-free macaroni and cheese. In response to Kreger's , commented, "Hello. We apologize for this issue. We're not having any quality issues with our gluten-free Kraft Mac and Cheese." Kreger was surprised by the comment, but her followers didn't hesitate to let Kraft know how they felt. As of Friday evening, the three most recently posted videos on the feature comments referencing Kreger's video. In response to Kraft's comment, Kreger posted another video on Thursday, sharing more details about her correspondence with Kraft. Shortly after posting the second video in the mac and cheese saga, Kreger received a call from an "executive" with The Kraft Heinz Company who told her the company was investigating the issue and she should expect free goodies soon. In a statement provided to USA TODAY, a Kraft Mac & Cheese spokesperson said the company has been in touch with Kreger to apologize and "make things right." "We are working closely with our response teams to ensure all future inquiries are treated with the care and respect they deserve," the spokesperson said. "Our Quality Assurance team is also diligently investigating the production issue to determine the root cause and to fix it." With hopes to show Kreger they can do better, several companies have reached out to her, offering to send free gluten-free products. As of Friday evening, she had received gluten-free products from Stouffer's, California Pizza Kitchen and Instacart. Kreger told USA TODAY that she has also been in contact with companies like Banza, Annie's Homegrown, Craftmix and Texas-based Roni's Mac Bar, which has pledged to donate to Pet Angel Adoption & Rescue. Kreger said the free products have been "so unnecessary" and not what she had hoped for when reaching out to company initially. She just wanted the cheese packets. "Something in my heart kind of broke on the day I was diagnosed (with celiac) and how much support and overwhelming love and kindness that has happened through all of this has truly healed that part of my heart," Kreger said.
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PITTSBURGH — The Pittsburgh Steelers have invested a lot into their offensive line in recent years, selecting five offensive linemen over the past two drafts. Three of those picks compose the right side of the offensive line, with rookies Zach Frazier and Mason McCormick starting at center and guard, respectively, and second-year player Broderick Jones at right tackle. There have been some growing pains for the young linemen, with all three thrust into action this season due to injuries of those ahead of them on the depth chart. The trio seems to be taking a step forward each week. “There’s no shortcut to experience,” Steelers coach Mike Tomlin said of his young offensive linemen. “I think anytime you’re successful, there’s growth in it, and we’ve thankfully had some success. We’ve faced some challenges, but we’ve had enough success to keep this group moving and motivated and, obviously, I see signs of that growth.” Offensive coordinator Arthur Smith played guard at North Carolina and is a former offensive line coach. He concurs with Tomlin that experience is the best teacher. “Those guys have consistency for a few weeks now as they improve together,” Smith said. “There’s a familiarity, especially up front, verbal and nonverbal. It’s been exciting to watch those guys grow together.” The run game has improved since the 2023 season with the line opening up bigger holes for running backs Najee Harris and Jaylen Warren. In 2023, the offense was held to under 100 rushing yards in seven games. It’s only happened once through 13 games this season, when the offense rushed for just 92 yards against the Dallas Cowboys in Week 5. Since then, the Steelers have averaged 139 rush yards per game. Story continues below video The young offensive linemen will face another big challenge this week, going against a tough Philadelphia Eagles defensive front that features some familiar faces to Jones and monster tight end Darnell Washington. “It’s between the Steelers and the Eagles who is trying to poach more players out of Athens, Georgia right now,” Smith said. “When we line Darnell up on the right next to Broderick, it’s going to look like a 2022 Georgia spring practice.” After Georgia won back-to-back national championships in 2021 and 2022, the two teams from the Keystone State stocked up on talent straight out of Athens. The Steelers filled some needs on offense with Georgia players, selecting Jones and Washington in the 2023 draft, a year after taking wide receiver George Pickens out of Georgia in the second round. Meanwhile, the Eagles have loaded up their defense with former Bulldogs, drafting defensive tackles Jalen Carter and Jordan Davis, along with edge rusher Nolan Smith, all in the first round between the 2022 and 2023 drafts. They also drafted linebacker Nakobe Dean in the third round in 2022 and cornerback Kelee Ringo in the fourth round in 2023, both former Bulldogs. Despite his familiarity with a number of Eagles defensive linemen, Jones says he doesn’t think that will help him this week – nor does he have any tips for the rest of the O-line going against the formidable defensive tackle duo of Carter and Davis. “It’s been two years since I played or practiced against them guys, so I’ve expected them to be bigger and better than two years ago, as they should as first-round guys,” Jones said. “You can’t take them lightly. You just got to go out there prepared and continue to play your brand of football.”
( MENAFN - Send2Press Newswire) SANTA ANA, Calif., Dec. 13, 2024 (SEND2PRESS NEWSWIRE) - In a groundbreaking move for the property management and inspection industry, DrBalcony (drbalcony ) introduces its cutting-edge app, a pioneering digital platform designed to revolutionize the balcony inspection process. This innovative tool empowers homeowners, property managers, and Homeowner Associations (HOAs) with a streamlined, intuitive experience, eliminating inefficiencies and redefining how inspections are managed. Image caption: DrBalcony. With a user-friendly interface and advanced features, the DrBalcony App transforms what was once a complex, time-consuming process into one that is seamless and efficient. Users can now obtain instant quotes, create and manage projects, and schedule inspections-all with just a few taps on their devices. “At DrBalcony, we are passionate about reimagining property management through technology,” said Greg, VP of Sales of DrBalcony.“The app reflects our dedication to simplifying inspections while upholding safety and compliance standards. With over 2,500 inspections completed, we're proud to offer a solution that sets a new benchmark for convenience and reliability.” FEATURES THAT SET THE DRBALCONY APP APART The DrBalcony App is tailored to meet the specific needs of California property owners, offering features designed to ensure the integrity of balcony structures while making compliance with state laws like SB 721 and SB 326 more accessible than ever. Learn more: services/ A SOLUTION BACKED BY REAL RESULTS “For years, the balcony inspection process has been frustrating and inefficient,” shared Omid, CEO of DrBalcony.“This app eliminates unnecessary complications. From instant quotes to straightforward scheduling, it's a game-changer.” DOWNLOAD THE DRBALCONY APP TODAY The DrBalcony App is now available for download and marks a significant leap forward in property management. By addressing common pain points in the inspection process, DrBalcony ensures peace of mind for property owners, engineers, and HOAs, all while maintaining safety and compliance with California's strict balcony safety regulations . About DrBalcony: DrBalcony leverages innovative technology to enhance balcony inspection, focusing on efficiency, safety, and customer-centric solutions. With a mission to simplify the complex, DrBalcony has become a trusted name in the balcony inspection industry, ensuring compliance and safety standards are met with ease. Learn more: . Your property's safety has never been simpler-download the DrBalcony App today! News Source: DrBalcony MENAFN13122024004236004055ID1108992078 Legal Disclaimer: MENAFN provides the information “as is” without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the provider above.
